Effective Date: April 3, 2025
Last Updated: June 25, 2025
Ticker Nerd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://tickernerd.com and use our related services.
By accessing our site or using our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Ticker Nerd is a registered business name under ABN 55429674567, operated from:
189 Queen St, Suite #1171
Melbourne, VIC 3000, Australia
Phone: +61 3 9967 8747
Email: [email protected]
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you sign up for our newsletter, create an account, or contact us, we may collect:
- Name
- Email address
- Country or region
- Payment information (handled securely via Stripe)
- Account activity logs (login timestamps, dashboard usage)
b. Automatically Collected Data
When you visit our website or use our dashboard, we (via PostHog and Google Analytics) automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and links clicked
- Referring website or campaign (UTM source / medium / campaign / content)
- Form ID and page of first form you submit
- Timestamp of first and last visit
- Session replay metadata (mouse movements, clicks, scrolls) when enabled
c. Third-Party Data
We may receive information from third parties (e.g. if you click on an ad or affiliate link), or use their tools to enhance our service.
3. How We Use Your Information
We use the information we collect to:
- Deliver and personalize our services
- Send newsletters and updates (if you opt in)
- Process and manage subscriptions
- Display ads and affiliate offers relevant to you
- Detect and prevent fraud or misuse
- Analyze and improve our website and services, including funnel analysis and session replay using PostHog.
4. Email and Communication
We use ConvertKit to manage our email newsletter (Market Radar). When you subscribe, your email address and engagement history may be tracked.
You can unsubscribe anytime by clicking the link in the footer of any email.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve performance and security
- Deliver personalized ads (Google Ads, Facebook, etc.)
- Analyze user behavior (via Google Analytics and PostHog)
You can manage or disable cookies in your browser settings. For more, see our Cookie Policy.
- PostHog sets first-party cookies whose names start with “ph_” to remember your anonymous ID and session. These cookies last up to 12 months unless you clear them or opt out.
6. Sharing of Your Information
We may share your data with:
- Service providers (e.g. Stripe for billing, ConvertKit for emails, PostHog for product analytics)
- Advertising partners (e.g. Google Ads, Facebook Ads, affiliate networks)
- Legal authorities when required by law
We do not sell your personal data.
7. Data Storage & International Transfers
Our services are hosted in the United States and Australia. By using our services, you agree that your data may be transferred to and stored in these countries.
Analytics data processed by PostHog is stored in the United States under Standard Contractual Clauses (SCCs).
We use appropriate safeguards to protect your information.
8. Your Privacy Rights
a. EU / EEA / UK Residents (GDPR)
You have the right to:
- Access, update, or delete your personal data
- Object to processing or request data portability
- Lodge a complaint with your data protection authority
To exercise these rights, email [email protected]
b. California Residents (CCPA)
You have the right to:
- Request a copy of your personal data
- Request deletion of your data
- Opt-out of data sale (we don’t sell your data)
Requests to delete or export data will also apply to any event data stored in PostHog.
Contact us at [email protected] to exercise your CCPA rights.
9. Data Retention
We retain your data for as long as necessary to fulfill our obligations or as required by law. Raw event data in PostHog is kept for 24 months, then automatically deleted.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data, please contact us and we will delete it promptly.
11. Security
We take reasonable measures to secure your personal information, but no method of transmission over the internet is 100% secure. You use our site at your own risk.
12. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the “Last Updated” date at the top.
13. Contact Us
If you have any questions about this Privacy Policy or your data, reach out:
Email: [email protected]
Phone: +61 3 9967 8747
Mail: 189 Queen St, Suite #1171, Melbourne, VIC 3000, Australia