AudioCodes Voca CIC Now Certified for Microsoft Teams Unify Integration for Voice Agents
AudioCodes announced that its Voca Conversational Interaction Center (Voca CIC) has been certified for the Microsoft Teams Unify integration model for Voice Agents, making it among the first solutions certified under Microsoft's new Teams Voice Agent Certification Program. The certification extends Voca CIC's coverage from live agent workflows to AI-powered conversations, with the solution delivered as a fully managed service.
Why it matters — For AUDC watchers, this early certification positions AudioCodes' AI voice agent offering within Microsoft's evolving Teams ecosystem, expanding its certified reach into AI-powered caller interactions.