eGain Says AI Knowledge ARR Grew 26% as Enterprise AI Demand Builds
eGain reported that its AI Knowledge business accounted for roughly two-thirds of its SaaS annual recurring revenue through Q3 of fiscal 2026, with AI Knowledge ARR growing about 26% year over year amid rising enterprise demand for governed knowledge systems that support AI automation.
Why it matters — The 26% year-over-year growth in AI Knowledge ARR and its increasing share of total SaaS revenue signals that eGain's focus on governed knowledge systems is gaining traction with enterprise customers investing in AI automation.