IBEX Limited is a technology-enabled business process outsourcing and customer experience company that helps brands manage customer interactions across the full lifecycle. Its services include customer support, technical assistance, revenue generation, digital marketing, e-commerce technology, and analytics tools for measuring and improving customer experience. IBEX Limited operates customer engagement and acquisition delivery centers and serves clients in banking and financial services, logistics, health tech, retail and e-commerce, streaming and entertainment, travel and hospitality, high tech, and utilities. The company’s integrated platform combines voice, email, chat, SMS, social media, and other digital channels to support customer service, back-office processing, and customer acquisition. Headquartered in Washington, District of Columbia, IBEX Limited focuses on helping organizations strengthen engagement, streamline operations, and deliver more responsive customer journeys across multiple industries.
CEO Mr. Robert T. Dechant · 35,000 employees · United States · https://www.ibex.co